SUPPORT
SUPPORT WE PROVIDE
As a Basement Doctor® franchisee, you’ll receive unparalleled support from the corporate office – including an extensive marketing and advertising program, lead generation and follow-up from The Basement Doctor® national call-center, and methods to convert inquiries into sales. There’s a reason The Basement Doctor® has become one of the most recognizable and established brands in the basement and crawl space repair industries over the last 30-years. That reason is simple: The Basement Doctor® supplies the right solutions, to the right problem and makes customer satisfaction the top priority.
Each Franchisee receives their own website completed to brand standards that have been built for helping the consumer learn more about their specific problems. Additionally, each site makes it easy for the customer to contact you and schedule an appointment so that you can quickly remedy their situation. Our proven marketing strategy generates qualified leads that offer an excellent ROI. You will work with our Marketing Team to create a custom program designed around your territory and desired demographic. This includes Social Media, Google Ads PPC, TV, and Radio in many cases.
A franchisee will receive an access to an internal operations platform. They will also be advised on the exact hardware and software needed to operate at maximum efficiency (it’s challenging and costly to know what types of technology to invest in, but we have already done the work for you)
With our national call center, The Basement Doctor® handles all incoming leads and sets appointments for you so that you can focus on sales and installations. The call center associates go through extensive training to understand your local market.
As a Franchisee, you’ll receive unparalleled support and sales training from experts in the home improvement industry. With decades of experience, our sales training will review all of procedures, systems, and formulas that have made The Basement Doctor® brand one of the most trusted brands in the industry. And, with our CRM system you’ll have unlimited and ongoing access to our training 24/7, 365 days a year.
With 30-years’ experience, our technicians have created the most efficient and effective process for installation of each of the products The Basement Doctor® offers to tackle even the most complicated basement ailment. Not only will your Operations Manual provide step-by-step details for installing each of our products, you’ll also have hands-on training during your orientation as a new Franchisee.
Got a problem, we’ve got your back! As a Basement Doctor® franchise operator, you’ll have a highly effective mix of in-market, online and on phone support and one-on-one consultation. Success is our number one priority, so we’ll be there to ensure any issues you may encounter as you learn and grow your Franchise are met with the same service and expertise that our customers have come to expect from our brand.
